Welcome to Clarks Store! These Terms and Conditions govern your use of our website, zapposbootsshopus.com, and your purchase of our exceptional footwear and accessories. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
1. Introduction
Clarks Store is dedicated to providing high-quality, handcrafted footwear, including Boat Shoes, Boots, Hiking gear, Insoles & Accessories, Loafers, Oxfords, and Sneakers & Athletic Shoes. Our mission is to ensure every step you take is comfortable, from browsing our collection to receiving your order. These Terms and Conditions outline the rules and guidelines for using our website and making purchases, reflecting our commitment to transparency and customer satisfaction.
2. User Obligations and Responsibilities
As a user of Clarks Store, you agree to:
- Provide accurate and complete information when creating an account or placing an order.
- Use the website only for lawful purposes and not engage in any fraudulent activities.
- Respect our intellectual property and not copy, distribute, or misuse any content from our site.
- Ensure that you are of legal age to enter into binding contracts in your jurisdiction.
- Notify us immediately of any unauthorized use of your account or payment details.
Failure to comply with these obligations may result in the termination of your account or access to our services.
3. Products and Services Description
Clarks Store offers a curated selection of footwear designed for comfort, durability, and style. Our products include:
- Boat Shoes: Handcrafted for casual wear with a focus on quality materials.
- Boots and Hiking Footwear: Built for durability and outdoor adventures.
- Insoles & Accessories: Enhance your comfort, but note hygiene restrictions on returns.
- Loafers and Oxfords: Elegant options for formal occasions.
- Sneakers & Athletic Shoes: Designed for active lifestyles with a blend of style and functionality.
We strive to provide detailed product descriptions and images to help you make informed decisions. However, colors may vary slightly due to screen settings, and we recommend reviewing sizing guides before purchase.
4. Order and Payment Terms
Placing an Order
To place an order, simply select your desired items, add them to your cart, and proceed to checkout. You’ll need to provide shipping details and payment information. Once your order is confirmed, you’ll receive an email acknowledgment. Orders are processed within 1-2 business days after payment confirmation.
Payment Methods
We accept the following payment methods for your convenience:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely, and we do not store your payment details on our servers. By completing a purchase, you authorize us to charge the total amount to your selected payment method.
Shipping Information
We ship to most regions globally, excluding Asia and select remote areas. Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 business days after dispatch. Includes tracking and insurance.
- Free Shipping: Available for orders of $50 or more via EMS, delivered in 15-25 business days after dispatch. Includes basic tracking.
Delivery times are estimates and may vary due to customs, location, or other factors. International customers might experience additional delays.
5. Returns and Refunds Policy
Your satisfaction is our priority. If you’re not happy with your purchase, you may return or exchange items within 15 days of delivery, provided they are unworn, in original packaging with tags attached. Here’s how it works:
- Initiate a Return: Contact our customer service at [email protected] within 15 days of receipt. Include your order number, product details, and reason for return.
- Return Shipping: You are responsible for return shipping costs unless the return is due to our error or defective merchandise. Ship items to: Clarks Store Returns, 1515 Northwest 19th Street, Oklahoma City, OK 73106, United States.
- Refunds: Refunds are processed within 3-5 business days after we receive and inspect your return. Funds will appear in your original payment method within 5-7 business days. Exchanges are subject to availability and may require additional payment or refund for price differences.
Non-Returnable Items: For hygiene reasons, opened insoles and accessories cannot be returned. Customized products and final sale items are also non-returnable unless defective.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Clarks Store or our licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written permission. Unauthorized use may result in legal action.
7. Limitation of Liability
Clarks Store strives to provide accurate information and high-quality products, but we cannot guarantee that the website will be error-free or uninterrupted. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the site or products, such as loss of data or profits. Our total liability for any claim related to your purchase shall not exceed the amount you paid for the product in question.
This limitation does not affect your statutory rights as a consumer under applicable laws.
8. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the United States, specifically the state of Oklahoma. Any disputes shall be resolved through friendly negotiation or, if necessary, in the courts of Oklahoma City. We encourage you to contact us first at [email protected] to resolve any issues amicably.
9. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the “Last Updated” date. Continued use of the site after changes constitute your acceptance of the revised terms.
10. Contact Information
If you have any questions about these Terms and Conditions, your order, or our services, please don’t hesitate to reach out:
Email: [email protected]
Address: 1515 Northwest 19th Street, Oklahoma City, OK 73106, United States
Response Time: Within 24 hours on business days.
