Privacy Policy

Last Updated: December 2023

At Clarks Store, we believe that exceptional footwear deserves an equally exceptional shopping experience. Just as we carefully craft each pair of shoes for lasting comfort and quality, we apply the same attention to detail in protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at zapposbootsshopus.com.

1. Information We Collect

To provide you with our quality footwear and seamless shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order
• Payment Information: Credit card details, PayPal account information, and billing address (processed securely through our payment partners)
• Order History: Records of your purchases, including shoe types (Boat Shoes, Boots, Hiking, etc.), sizes, and preferences
• Technical Data: IP address, browser type, device information, and browsing behavior on our site
• Communication Records: Correspondence with our customer service team

2. How We Use Your Information

We use your information with the same care and precision that goes into crafting our footwear collections:

• Process your orders and deliver quality footwear to your doorstep
• Provide personalized recommendations based on your browsing history and purchase patterns
• Send order confirmations, shipping updates, and customer service responses
• Improve our website functionality and user experience
• Detect and prevent fraudulent activities
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same discretion our customers expect when selecting fine footwear:

• Payment Processors: We share necessary payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to complete your transactions securely
• Shipping Partners: We provide shipping addresses to our delivery services to ensure your footwear reaches you efficiently
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Just as we ensure the durability of our hiking boots and the elegance of our Oxfords, we implement robust security measures:

• Secure Storage: Your data is stored on secure servers with limited access
• Encryption: We use industry-standard SSL encryption to protect your information during transmission
• Payment Security: Your payment details are processed through secure gateways and never stored on our servers
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law
• Global Operations: As a global retailer (serving all regions except Asia and select remote areas), we may transfer and store data in various locations, always maintaining adequate protection

5. Your Rights and Choices

We respect your control over your personal information, just as we respect your choice in footwear:

• Access and Correction: You may review and update your personal information through your account settings
• Data Portability: You can request a copy of your personal data in a machine-readable format
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Objection to Processing: You may object to certain uses of your personal data

6. Cookies and Tracking Technologies

Like the perfect fit of our insoles, we use cookies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout processes
• Analytical Cookies: Help us understand how customers interact with our site and improve our offerings
• Preference Cookies: Remember your settings and preferences for future visits
• Marketing Cookies: Used to show relevant advertisements based on your interests

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we serve customers globally (excluding Asia and select remote regions), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your information.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or via email. The “Last Updated” date at the top indicates when the policy was last revised.

10. Contact Us

At Clarks Store, we’re committed to making every step of your journey with us comfortable and secure—from selecting the perfect pair of shoes to protecting your privacy with the highest standards of care.